RAEETH

Frequently Asked Questions

Everything you need to know about shopping at RAEETH.

Simply browse our collection, select your size, and click "Add to Cart." Once you are ready, click the cart icon and proceed to checkout. You will need to enter your shipping details and choose a payment method to complete the purchase.

We use Razorpay as our secure payment gateway. We accept:

  • Credit & Debit Cards (Visa, Mastercard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Wallets
  • EMI options (subject to bank approval)

Yes, but only within 6 hours of placing the order. Please email us immediately at support@raeeth.com with your Order ID. Once the order has been processed or shipped, it cannot be cancelled, but you may return it upon delivery (subject to our Return Policy).

We accept returns within 7 days of delivery if the item is unused, unwashed, and has original tags attached. Refunds are processed within 5-7 business days after we receive and inspect the returned item. Please note that sale items and innerwear are non-returnable. For full details, visit our Returns & Refunds Policy.

We ship across India. Estimated delivery times are:

  • Metro Cities: 3-5 business days
  • Non-Metro / Rest of India: 5-7 business days
  • Remote Areas: Up to 10 business days

*Please note that these are estimates provided by our courier partners and may vary due to unforeseen circumstances.

Currently, we only ship within India. We are working on expanding our reach globally, so stay tuned!

Once your order is shipped, you will receive an email and SMS with a tracking number and a link to track your package. You can also check your order status by logging into your account on our website.

We apologize for the inconvenience. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Email support@raeeth.com with photos of the product and the packaging. We will arrange for a replacement or a full refund, including shipping costs.

Yes. We take privacy seriously. We use industry-standard encryption to protect your data. We do not store your full credit card details; all payments are processed securely via Razorpay. For more information, please read our Privacy Policy.

Still have questions?

Can't find the answer you're looking for? Our team is here to help.