Privacy Policy

RAEETH ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you place an order or create an account.
• Payment Information: Credit/debit card details, UPI IDs, etc. Note: We do not store full payment details. All transactions are processed securely by our third-party payment gateway, Razorpay.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site (via cookies).

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you regarding order status, shipping updates, and customer support.
• To send marketing emails, newsletters, or promotional offers (only if you have opted in).
• To improve our website functionality and user experience.
• To comply with legal obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your personal data. We share information only with:

• Service Providers: Razorpay (payments), shipping partners (Delhivery, BlueDart, etc.), and email marketing tools.
• Legal Authorities: If required by law, court order, or government regulation.

4. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten"), subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please email privacy@raeeth.com.

7. Grievance Officer

In accordance with the Information Technology Act, 2000 (India), we have appointed a Grievance Officer to address any privacy-related concerns.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.